From Fender Bender to Payout "A Real Story of How It Works"
Meet John David a driver just like you who thought the repairs were the end of the story. Follow his journey from accident to payout, and see how his auto shop, our platform, and the insurance company all played a role in helping him recover thousands in lost value.
I thought the repairs were enough I didn't know I lost money.
Alex, a 32-year-old sales manager from Dallas, was driving home from work when he was rear-ended at a red light. The damage wasn't severe, but enough to require a few days in the shop. He did what anyone would do – filed a claim, got his car repaired, and went back to his daily routine. To him, the problem was solved.
A few weeks later, Alex decided to trade in his vehicle for a newer model. That's when the dealership hit him with unexpected news: "Your car's been in an accident. We have to reduce the trade-in value." Even though the repairs were flawless, the car's resale value had dropped. It felt unfair, but the dealership wouldn't budge.
Frustrated and confused, Alex mentioned the situation to his auto shop during a routine follow-up. That's when the shop introduced him to Diminished Value Claims – and showed him that he could potentially recover thousands in lost value from the at-fault driver's insurance. And best of all? He wouldn't have to pay anything upfront to try.
We told John David he could get some of that lost value back.
At the shop where Alex got his repairs done, the team had seen this story play out dozens of times. They knew that most customers were unaware of diminished value the hidden financial loss that comes from having an accident on your car's record. Even if the repairs were perfect, that "invisible accident history" still dragged the value down.
So when Alex came back frustrated about his trade-in value, the front desk manager pulled out a flyer with a QR code and said, "You should check this out. It's helped a lot of people in your situation." The shop was part of our referral partner network and had been guiding customers toward our platform for months.
For the auto shop, it was simple: help customers go one step further after repairs and get rewarded in return. They didn't need to file claims or do paperwork. They just handed out their custom referral link and let us handle the rest.
I filled it out in 5 minutes no legal stuff, just car info.
Once Alex scanned the code, he landed on a clean and simple website. The process didn't feel like dealing with an insurance company or legal claim it was more like a guided form. He entered basic details: vehicle make and model, mileage, accident date, repair cost, and whether he was at fault (he wasn't).
At the end, he was given two payment options: pay a flat fee upfront, or pay nothing now and only 12% of the final payout if he won. That second option gave him confidence. He selected "Pay Later" and submitted the form.
He got a confirmation email right away and a short follow-up message saying the experts were reviewing his info. For someone who didn't know this process even existed two days ago, Alex was surprised by how fast and easy it was.
They ran the data and told me my car had lost $3,200 in value.
While Alex waited, our team went to work. We gathered market data from AutoTrader, CarGurus, and other sources to find cars just like Alex's same year, make, and model but without accident history. Then we compared those to listings with accident records to calculate a fair diminished value range.
In Alex's case, the numbers were clear. His car had lost around $3,200 in market value because of the accident. Using that data, we created a professional report formatted specifically for insurance companies, along with a Demand Letter and a Subrogation Halt Letter to protect Alex's rights.
Within 48 hours, everything was packaged and sent to Alex – ready for him to forward to the insurance company.
They asked for proof. I had everything ready.
Alex forwarded the documents to the claims adjuster for the at-fault driver's insurer. Within days, they responded not with resistance, but with curiosity. "Where did you get this report?" they asked. It was professionally done, backed by real data, and laid out like legal documentation.
He didn't need to argue. The report spoke for itself. The subrogation halt letter included language to prevent the insurance company from deducting the value from other payouts. Within two weeks, the adjuster approved the claim and asked Alex for his payment preference.
That's when it hit him: "This actually worked."
I got a check for $3,200 and I didn't pay a dime upfront.
Alex received his check within a few days. From start to finish, the process had taken less than three weeks and required almost no back and forth. He paid the platform a 12% success fee and kept the rest.
What started as a frustrating conversation at a dealership turned into a financial win and it happened because one person at the auto shop handed him a flyer. Alex later left a 5-star review, saying: "This service helped me claim money I didn't even know I lost."
He also mentioned the best part: "I didn't have to fight anyone to get it."
We helped our customer and got rewarded too.
While Alex was celebrating his unexpected payout, the auto shop that referred him got a notification: another successful claim had been processed through their referral link. A few days later, the shop received their monthly payout no forms to fill, no tracking needed.
It's a system that works for everyone. Customers win by getting more money after an accident. Shops win by offering added value and getting paid for it. And because the platform handles everything, there's no burden on the shop's staff.
Since then, that same shop has referred dozens of customers all using the same code printed on a flyer by the counter.